From Department of Human Services: Division of Disability Services
Dear DDS Constituents and Stakeholders:
Tomorrow, November 16, 2019, is National Information and Referral Services Day!
What are Information and Referral (I&R) services?
I&R is the art, science, and practice of bringing people and services together. It’s about spreading awareness of existing services, but, more importantly, helping people navigate service systems to ensure they get connected to the services they need to thrive. When individuals and families aren’t sure where to turn, I&R is there to guide them.
National I&R Day highlights the importance of these services for people in need of assistance.
Through its toll free hotline, 1-888-285-3036, the Division of Disability Services (DDS) responds to as many as 15,000 requests each year for statewide Information and Referral Services. Nationally certified Information and Referral Specialists are available to confidentially discuss issues, provide information, assist with problem solving, and to refer individuals to appropriate agencies or services. DDS I &R Specialists provide resources for individuals with disabilities in many areas: from the most basic needs for food and shelter to more complex needs of health care, support services, independent living, and employment. DDS I&R Specialists also serve as the screening center for children and young adults, 20 years old and under, seeking Managed Long Term Services and Supports (MLTSS). Our small team is highly trained to not only provide referrals for the primary need of the caller, but to identify any additional needs and suggest resources that may be beneficial.
DDS I&R Specialists developed our comprehensive resource directory, NJ Resources 2019-2020. It is a tool designed to help you find the right resources, fast. This ever-evolving guide is packed with various programs and services the Department of Human Services offers to New Jersey residents, caregivers and advocates. We use it every day to help our consumers locate commonly requested resources, answer basic questions about disability related concerns, and for general reference. NJ Resources is available online 24/7 on our website: https://www.state.nj.us/humanservices/dds/home/index.html
Or hardcopies can be requested by emailing us at: dds.Publications@dhs.state.nj.us
Our I&R team is eagerly awaiting your call. We look forward to hearing from you!
Sincerely,
Dianna Maurone
Administrator of Information and Referral Services
AND
Ursula Baker
I & R Unit Supervisor
